resentful employee
In the bustling world of modern workplaces, absenteeism and presenteeism are well-known productivity challenges. However, there's a silent culprit lurking in the shadows: resenteeism. 
Resenteeism occurs when employees show up to work physically but are mentally and emotionally disengaged. This phenomenon drains productivity and affects company culture, rooted in dissatisfaction, burnout, and a lack of motivation. 
It stems from factors such as poor working conditions, insufficient support systems, ineffective communication, a lack of employee benefits and limited career growth opportunities. Resenteeism not only hampers individual performance but also impacts team dynamics, creativity, and overall organisational success. 
 
With a focus on employee engagement and productivity, the Strive Corporate Solution offers a comprehensive and tailored program to transform your workforce. 

All these eeism’s - what’s the difference? 

Resenteeism, presenteeism, and absenteeism are three distinct terms that describe different aspects of employee engagement and attendance in the workplace.  
 
Here's a breakdown of each term: 
Absenteeism refers to employees being physically absent from work. 
 
Presenteeism refers to employees being physically present but not fully engaged. 
 
Resenteeism refers to employees being physically present but harbouring feelings of resentment. 
 
RotaCloud, a software provider which coined the term, says, "Resenteeiers will typically feel frustrated and trapped at work, whereas presenteeiers are just going through the motions and turning up when they shouldn’t." 
All three phenomena can have detrimental effects on productivity, employee retention, and organisational success. It is crucial for employers to address these issues proactively. 

As a business owner, why is this my problem? 

Resenteeism exacts a heavy toll on businesses. Disengaged employees often produce subpar work, leading to decreased efficiency and compromised quality. Resentful employees = bad results. 
 
Does customer satisfaction declines, damaging your reputation and potentially losing valuable business opportunities sound like a problem? 
 
Resenteeism contributes to higher healthcare costs as stress-related illnesses become more prevalent. Over time, these factors accumulate and exacerbate the issue, leading to increased absenteeism and turnover rates

I have a problem with resenteeism in my team. What do I do? 

Addressing resenteeism requires a joint effort from both employers and employees. One way to help reduce resenteeism and create a more engaged and productive work environment is to make sure you are recognising (and praising) the contributions and achievements of your staff. 
 
In other words: create an environment of respect, transparency, and appreciation
According to an article by Office Vibe, 63% of employees feel like they don’t get enough praise. And the book, How Full Is Your Bucket, tells us that 
 
the top reason people resign is that they don’t feel appreciated. 
So if you want to keep your staff and keep your staff productive - it’s about open communication, collaboration, and teamwork. Celebrate achievements and recognise employees' contributions - no matter how small. A positive culture ignites morale and inspires employees to bring their A-game. 
 
If resenteeism is a persistent challenge in your organisation, it’s time to act. Recognition alone will not solve the problem and although resenteeism may not be as apparent as absenteeism, its impact on productivity and the bottom line is substantial. By addressing this issue head-on and implementing strategies to foster engagement and satisfaction, organisations can unlock their full potential. 
 

Need evidence our solution works? 

“As an employer, we wanted to offer our staff a compassionate platform that would, in return, work to reduce absenteeism and presenteeism and improve productivity and staff morale. We saw for the first time, an approach to supporting staff that provided the employer with key data in terms of engagement levels and value for money which was vital in providing a way to measure and evaluate the impact of our approach.” 
 
“I have seen a number of genuine improvements in my staff which has had a knock-on effect on the managers, the rest of the staff” 
 
“Six months in and our team is thriving, there are observable changes such as Increased confidence in decision making, better time management, improved relationships and productive conversations and an energetic buzz around the office” 
Resenteeism is the stealthy saboteur of workplace success, don't ignore resenteeism - save your business from decline and go from resenteeism to results. Chat with us today. 
 
Call us on (+44) 116 340 0630 or email us at info@strive-online.co.uk. You can also contact us using this page or our social media profiles below. 
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